The desk is not open yet
Tickets are tied to an account, and accounts are not open yet. A data protection grievance does not need one — the grievance officer page has an address that reaches us today.
Call, WhatsApp or write
One number for calls and WhatsApp: +91 85906 39144. No account needed.
Email: support@dilwish.in
By post: Kuniyil House, Kadukutty, Annanad P.O, Pin - 680309, Kerala, India
Before you write to us
The frequently asked questions cover registration, photo privacy, how matching works, what costs money and what we do with your data.
Common things
- My profile has not gone live. Every profile is read by a person before anyone can see it. If it has been longer than a day, open a ticket under “Account or profile help”.
- I did not get my code. Codes expire after five minutes and sends are rate limited. Wait a moment, then ask for another from the sign-in screen.
- Someone is asking me for money. Do not send any. Report them from their profile or from the conversation, and open a ticket under “A concern about another user”. This is the fastest thing we act on.
- I paid and nothing happened. A payment can take a minute to confirm. If it has not after that, open a ticket under “Payment or subscription” — do not pay again.
- A data privacy complaint. That is a statutory right with its own clock — see the grievance officer.